Practices

Franklin Pediatric & Adolescent Care

1280 West Central Street

Suite 201

Franklin, MA 02038

Fax: 508-541-6749

M-Th: 8:15am - 6:30pm
F: 8:15am - 4:30pm
S: 8:30am-11:30am Urgent Care Only -
Su: 8:30am-11:30am Urgent Care Only -

Please note that although we are open for patient visits during the hours listed above, our phones are covered by an answering service from 12:00-1:00 during lunchtime, and again after 4:30pm. Our office is CLOSED on: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. We are OPEN on: MLK Day, President's Day, Easter, Juneteenth, and the Friday after Thanksgiving, offering urgent care visits only from 8:30-11:30am. In addition, we are OPEN on Patriots Day from 8am-7pm.

At Franklin Pediatric & Adolescent Care, we specialize in the care of children from birth through adolescence. The mission of our entire staff is to know your child personally and to build a strong relationship with your whole family. The care that we provide in this office includes both well-child care and the treatment of acute illnesses. Well-child care encompasses regular physical exams, immunizations and the monitoring of your child’s growth and development. During routine office visits, you are free to discuss your concerns about nutrition, behavior, safety, school performance or other issues. As children grow and enter adolescence, their health needs change. Teenagers who come to Franklin Pediatric & Adolescent Care will feel comfortable knowing that our doctors and nurse practitioners care about them and understand their unique concerns.

Weekend Urgent Care, After Hours and Emergencies

We encourage our parents and patients to call during office hours so that we have access to your medical record. However, we are available after hours for emergency calls and can be reached by calling 508-541-8000. Our on-call provider will call you back shortly after you leave your message.

Urgent Care Visits for Pediatric Patients will be available from 8:30 a.m. – 11:30 a.m.

Saturday & Sunday Location:
Franklin Pediatric & Adolescent Care
1280 West Central Street, Suite 201
Franklin, MA
508.541.8000

In a life threatening emergency, call 911 immediately.

Referrals

When your child needs to see a specialist and your insurance requires a referral from your pediatrician, please call our office at least 48 hours before your scheduled appointment with the specialist. This will allow us sufficient time to process the referral.\

Medical Records

If you need a copy of your medical record, please download our Medical Record Release Form. Print, complete, and return it to Milford Regional Physician Group via mail or fax as indicated on the form.

Insurance

We are providers for most medical insurance plans. Because there are a wide variety of insurance options, please contact your insurance company directly to make sure your doctor accepts your plan. We provide equal access to our patients regardless of the source of payment. If you are insured, please remember to bring your insurance card with you when you visit our office. We must validate your insurance at each visit. Your co-payment is due at the time of your visit. We accept check, Mastercard, Visa, Discover and American Express. If you are uninsured, please visit the Massachusetts Health Connector website.

Patient Education

As a patient, it is crucial that you understand your medical condition as well as related procedures and treatment. To help patients recall and fully understand information that your Milford Regional Physician Group provider shared with you during a visit, we have created short patient education videos. Please click on the topic that you are interested in below, you will be connected to another website to access the video. For more videos by Milford Regional Physician Group providers, you may visit our Patient Education page.

How to Use a Nebulizer - Suzanne Profenna, RN

How to Use an Inhaler with a Spacer- Suzanne Profenna, RN

Hospital Affiliations

Our primary hospital is Milford Regional Medical Center

The Milford Regional Physician Group Network of Doctors

Franklin Pediatric & Adolescent Care is a Milford Regional Physician Group facility. Milford Regional Physician Group is a physicians’ practice group serving the healthcare needs of residents in MetroWest and the Blackstone Valley. Our physicians, physician assistants and nurse practitioners practice primary and specialty medicine in office locations within Bellingham, Franklin, Hopedale, Hopkinton, Medway, Mendon, Milford, Northbridge and Upton.